Email us
General inquiries, editorial tips, advertising, and directory listings:
We respond to all emails within 48 hours during business days.
Call or text
Phone / text: (980) 333-3770
Text messages get a same-day response during business hours. For voice calls, please leave a voicemail and we'll return your call within one business day.
Business hours
Monday – Friday, 8:00 AM – 6:00 PM Eastern Time
What we cover
If you're reaching out about one of the following, please mention the topic in your subject line so we can route it correctly:
- Editorial pitch story ideas, market intelligence, dealer perspectives
- Advertising directory listings, sponsored content, banner ads, newsletter sponsorships
- Directory claim or update your existing listing, or request a new listing
- Magazine custom digital magazine production, magazine sponsorship inquiries
- Press / media interview requests, comment requests
- Industry events share trade show news, dealer events, or other calendar items
About response times
- Email within 48 business hours
- Text same-day during business hours
- Voicemail within one business day
- Outside business hours your message will be addressed the next business day
We're based in Charlotte, North Carolina, and serve the entire U.S. rug industry.